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Privacy Policy

At Eartunes Radio we adhere to strict privacy rules.  Our Privacy Policy covers a wide area from using our website, our mobile app and contacting us in the studio. We NEVER use any personal information for Marketing Purposes and do not share personal information with third parties. If, you have any questions or concerns relating to your privacy then please contact 


Website Cookie Policy

Like most other websites we use cookies - small text files that are placed on your device to help us provide a better user experience.  A cookie in no way gives us access to your device or any information about you.

We use traffic log cookies to identify which pages on our website are being used, and this helps us to tailor our website to our listeners needs.

You can choose to accept or decline cookies. Most web browsers will automatically accept them but you can usually modify your settings to decline them if you prefer.  By declining cookies from Eartunes Radio may prevent you from taking full advantage of our site such as the Jukebox and Rewind features.

More information on Cookies can be found at 

Mobile App Privacy Policy

Our mobile app is managed by Nobex Partners on our behalf and the following privacy policy is applicable to our mobile app which is available for download from the Google Play store and Apple Play store. 

Our software does not send any user information when connecting to the internet.

Some Nobex products require the user’s email address. This address is used to send emails which the user has explicitly requested Nobex Technologies to send, to confirm registration of the product, or to provide product updates from Nobex Technologies. This email address will not be shared with any other company.

We may bundle and share the non-personal information we collect from users with advertisers, third parties, trusted partners and affiliates so that they display advertising that better suits the user' interests. We may aggregate personally identifiable information with information about others. In that case we will make the information non-personally identifiable by removing any name and other characteristics that would identify the user. We may use and/or share the resulting non-PII with third parties. Anyone may choose to opt-out from allowing us to provide non-PII to certain partners, by sending us an email to

Contributing to a Programme


If you wish to contribute to a Programme, for example by requesting a song, answering a question or sending in your views on a subject being discussed, then you agree to us mentioning your first name and general location (if given) i.e Stokes Croft on air.


When contacting us by Phone, Text, Email, Website Form or on Social Medial, you agree to us contacting you to verify your contribution.  Your personal details will only be used for the purpose they are intended for and will be deleted after use.

Soundbites & Interviews


If you have contributed to a programme by providing us with a Sound Bite or Interview then you agree for this to be used for the programme intended and for it to be stored by Eartunes Radio for future rebroadcasting. You may change your consent preferences at anytime by emailing

Local News Contributions


If you contact us to alert us to a Local News Story, then you agree to us passing your details on to our friends at to follow up. If you agree to provide us with an Interview or Sound Bite in relation to the News Story, then you agree for this to be broadcast on Eartunes Radio, Published on and also other local radio stations.  

General Enquiries


If you contact us to enquire about Advertising, joining Eartunes Radio or anything else not covered above, then your personal details will only be used to contact you in relation to your enquiry and will be deleted after your enquiry has been resolved.


While your enquiry is being dealt with, your personal details will be kept secure and will only be available to the Management Team at Eartunes Radio.

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